Ah, did you buy via the "AMIStore" application maybe? Because that is ran by A-EON ... the original developers of AmiPhoto ran a webstore called "
www.amiga-store.net", which is why I might have got confused.
The original developers (Simon/Alinea/www.amiga-store.net) are very reliable and react to orders (and complaints) almost immediately. He didn't know about any issue, so very likely you were talking about "AMIStore" actually, hence you have to wait for Matthew Leaman/A-EON/AmigaKit to react to your complaint.