been trying to register my copy of OS4.1 for a week now so that I can install the update available on hyperion;s web site but after repeated attempts..still no go
and your best idea on how to solve the problem was to start a thread on random forum on the internet? how about contacting your dealer or hyperion directly to solve the problem?
'random forum" ..just wondering if any 'random' computer user on the net has had such issues mate.....been busy with life/work et all & just wondering that's all
I think what SpotUp meant was that generally before going on an unrelated forum on the Internet one should try to contact the website's editor, then its dealer and then *if* none of the above () gave a decent answer/solution in a reasonable timeframe (a week each seems reasonable to me) one can go on a public forum with a *description* of its problem in order to find a solution, in other words : to put the cart before the horse.
Don't take it bad, that's just that none of us can do anything about it if there is something wrong on the Hyperion webpage, and you have better chances that Hyperion read about the problem (and correct it) if you contact them directly about that rather than writing it here.
hehe i don't take anything bad my friend...unless its regarding my children & my bank book
lol I like your spirit
Quote:
My Amiga is my fun time..life is hectic enough!..anyhow as tired as I am I can't seem to find a contact email on their site?
that true I wasn't able either, maybe you can try emailing the webmaster as it seems to be only address given on their website (here) it's webmaster at hyperion-entertainment.biz
I was able to register like a charm some week after OS4.1 was release and even get back my previous account and registered products, but that was more than a year ago...
@328gts #1 ...been trying to register my copy of OS4.1...but after repeated attempts..still no go Can you login as user? Or, are you a new account?[/b ]
Antwerp, Belgium ? February 25, 2009. Hyperion Entertainment is pleased to unveil its entirely reworked website Registered users are invited to re-register their software products in order to obtain access to the download section... The relaunch of Hyperion?s website coincides exactly with the company?s 10th anniversary.
edit: Well, that's interesting, I can't login! Anyone else want to try?
Snuffy wrote: @328gts #1 ...been trying to register my copy of OS4.1...but after repeated attempts..still no go Can you login as user? Or, are you a new account?[/b ] [
new user...seems I'm not the only one after all with this issue
What browser did you use for your try? IIRC IBrowse doesn't work and OWB might cause problems. If you can, try using Firefox or so from a PeeCee, Mac or Linux box.
AmigaOS 4 core developer www.os4welt.de - Die deutsche AmigaOS 4 Gemeinschaft
"In the beginning was CAOS.." -- Andy Finkel, 1988 (ViewPort article, Oct. 1993)
tried with OWB, IBrowse on my Amiga & also Firefox on my PC..still no go..contacted Amigakit & sent webmaster at hyperion's webpage emails so hopefully problem will be resolved soon
@clint reply to #8 IMMIC the advice was to re-subscribe your membership as these details where not carried over from the old site. All this was done around Thanksgiving 2008! Re-registered everything; got all my updates! But, I can NOT login today= Thursday, Sept 11, 2009 and what '328gts' is saying. Can you login to 'H' ?
well tonight I tried 3 different email addresses and by luck I managed to create an account with the 3rd email address !...fianlly can get my extra 512Mb into my Sam & close my case..crazy shit
still, being a small business owner myself, I can tell you that customer service is everything & Hyperion should have AT LEAST responded to my many emails to them..not to mention posts on Amiga sites....